At Technology Solutions, we provide a comprehensive range of infrastructure solutions and services to manage and maintain the infrastructure in your business at optimum levels. Our dedicated product managers design, create and implement these solutions according to your technology needs. With our extensive experience and knowledge of systems software and integrated hardware, we are able to deliver efficient, cost-effective, and highly customised infrastructure solutions.
Infrastructure setup and maintenance
Our infrastructure solutions include complete setup and deployment services, as well as ongoing maintenance. We provide the following set up and maintenance services:
- Backup and restoration management
- Network and performance administration
- Disaster recovery design and testing
- WAN and extranet solutions
- Service level agreements
- Asset management
IT support
Our maintenance programmes incorporate infrastructure, system maintenance as well as networking support. This includes:
- 24/7 help desk support and remote helpdesk operations
- Computer support
- Server support
- Network and internet support
- Support plans
- We understand that every business has a range of financial capabilities and we provide support plans accordingly.
Fixed Price Support Plans
Cost certainty is essential for budget planning and ongoing cost reductions, so these plans are ideal for small and medium-sized businesses and the services offered in these plans can be tailored to suit your needs. Our support plans include:
- Help desk
- Remote administration and support
- Scheduled or task-by-task onsite support
- Server check-ups and maintenance
- Dedicated account manager
- Primary support representative
- Special support plan rate
Consulting
Our consulting services to provide recommendations and available options for advancing your business. Our team of experts conducts a thorough assessment and evaluation of your current applications and hardware to provide product performance reviews, price comparisons with deployment plans, and project management recommendations.
Hardware & software
Through our decades of experience, we have developed strong buying power and alliances with all major hardware & software vendors. Some of the infrastructure applications we provide include backup and antivirus software, spam filtering, and disaster recovery software. Our consultants are trained to deliver the perfect hardware and software suitable for your business. Our infrastructure solutions also include several business applications such as:
- Microsoft solutions
- Content Management Systems
- Intranet and extranet systems
- Online booking management systems
- Online e-Commerce systems
- Online reward management systems
Internet solutions
We provide a range of internet solutions, including internet access, web hosting, email, and Wide Area Network (WAN) connections.
Training
To prevent loss of productivity while your staff takes the time to become acquainted with unfamiliar software and applications, our infrastructure solutions include effective training sessions. Our professional trainers instruct your staff in the correct use of any new software and applications.
